Last updated 4 September 2026
What we collect, and why.
Written to be read, not to be survived. If anything here is unclear, ask and we’ll rewrite it.
The short version
Three things, and only when you hand them over.
We don’t sell lists. The shop at clientcaptor.com has no marketing pixel. The ON PURPOSE page (onpurpose.clientcaptor.com) loads a Google Ads tag so we can tell if a paid click stood a desk, sent a job, or tapped the phone. That tag can set a Google cookie on that page only. It is not on the scan tools. You can block it; the desk still works.
- The free scans collect nothing. Paste an address, get a result. No account, no cookie, no record kept of what was scanned.
- Forms collect what you type. Name, email, phone if you give it, and whatever you tell us about your business. That’s it.
- The assistant stores no conversations. Nothing is retained after a chat ends unless you submit a form during it.
In detail
Each thing we collect, and where it goes.
When you run a free scan
You give us a web address or a business name. We read that public page and that public Google listing, and show you what we find.
Kept: nothing. The result is generated live and not written down. We don’t log which addresses were scanned.
Shared with: Google, because the speed test and the listing check are Google’s APIs. They see the address you asked about.
When you complete the Full Scan
You give us a name, an email, and optionally your business name, town, typical job value, monthly volume, an estimate of jobs lost, what software you run, and how calls are answered today.
Why: a report that doesn’t know your job value can’t tell you what anything is costing. The software question changes what we’d recommend.
Kept: in our email, and in a spreadsheet only we can open.
Shared with: nobody. Not sold, not rented, not passed to a partner.
When you use the callback form or the idea box
Name, and an email or phone number, plus whatever you write.
Why: so a person can answer you.
Kept: same as above.
When you talk to the assistant
Typed conversations are answered and discarded. Nothing is written down and nothing trains anything.
Voice conversations run through ElevenLabs, who process the audio to produce a reply. If you ask us to call you back during a conversation, what you told the assistant travels with that request so we arrive knowing what you need.
When you build a demo assistant
You hand us a web address and we stand up a temporary assistant from that public page. It expires within a day. Building one records the address and the business name it belongs to - and your email, if you gave one with a report - so we know a demo was built and can follow up. Chats with a demo are answered and discarded, like the assistant above.
What we never collect
On this site: no advertising trackers, no third-party pixels, no cross-site profiling, no fingerprinting. There is no analytics script here reading your behaviour. We don’t ask for addresses, card numbers, or anything about your customers.
Who else touches it
The short list, named.
These are the only companies involved in running this site. Each is named because “trusted third parties” means nothing to anyone.
- Cloudflare. Hosts the site and runs the tools. Sees standard request data - IP, browser, page - as any host does.
- Google. Runs the speed test and provides listing data when you ask for a scan.
- Resend. Delivers the email when you submit a form.
- ElevenLabs. Processes voice if you choose to speak to the assistant.
- Google Workspace. Where your submission lands, in our email and a private spreadsheet.
How long, and how to stop
Ask and it’s gone.
Email [email protected] and say “delete my information”. We’ll remove it and confirm, usually the same day. You don’t have to explain why, and it won’t affect anything else.
You can also ask for a copy of what we hold, or ask us to correct it.
- Submissions: kept while there’s a live conversation, and up to two years after, so we can pick up where we left off. Then deleted.
- Client project records: kept for the life of the engagement and seven years after, because that’s what tax and contract law expects.
- Scan results: never kept in the first place.
- Follow-up, and the off switch. Leaving an email with a scan or a demo can lead to a short follow-up from us about that scan or demo - a few messages, not a list. Reply “stop”, or use the one-click unsubscribe in any email, and you will not hear from us again.
If you become a client
Your own data is a separate conversation, in writing.
Everything above is about this website. If we build something for you, where your data lives, who can reach it, and what happens at the end is agreed in the contract before work starts - and the security page sets out how we handle it by service. For anything touching regulated information, we scope the system so it never touches it and put that boundary in writing.
Questions
Ask us anything about this page.
If a line here is vague, that’s a fault worth fixing. Tell us which and we’ll rewrite it.
Or call (941) 837-5584.